Thank you to Barbara, Kym, & Oscar!
There are countless stories of our employees going above and beyond for safety, from Security Officers performing CPR during a guest’s medical emergency to an Engineering crew heroically responding to a fire alarm. The sheer number of these kinds of stories is a testament to the incredible dedication of our employees.
And in honor of National Safety Month, we’d like to share a few stories about three very special employees who have truly taken ownership of the safety of their departments:
Barbara’s solution was simple: a red crayon. When a Guest Room Attendant evacuates a guest room, she draws a large red “X” on the door to indicate that the room is empty. That way, the GRAs know that if a door doesn’t have a red “X,” there may be guests inside that require further assistance. Barbara created Life Safety kits, which every Guest Room Attendant keeps on her amenity cart. The kit contains a red crayon, a mask (to protect them from smoke), a glow stick (to make them more visible), and instructions for evacuations. Thanks to Barbara, our Guest Room Attendants have the tools they need to safely evacuate guests in an emergency.
Kym has also created handy resources that all her coworkers are able to use. For instance, due to the nature of their work, many of the Spa employees get immunizations, which must be taken in a series over several months. To help her coworkers get their injections on schedule, Kym created a record book to keep track of their shots. And to make sure her growing team is well prepared in the event of an emergency, Kym personally walks new employees on the Spa’s evacuation route, shows them the locations of the fire extinguishers, and trains them on emergency procedures.
Why is Kym so dedicated to her team’s safety? She explains: “The Spa is my home for eight hours every day and my coworkers are my family. I want to make sure all these wonderful people, including our guests, go home safe every night.”